Workbook Loyalty Rewards
Choose the perfect plan for your business
Free
$0
USD/month forever
Get started with a basic loyalty program to build customer loyalty.
Up to 100 monthly orders
- Points program
- Referral program
- Redeem points for discounts
- Basic analytics & reporting
- Floating loyalty button
- Nudges (on-site reminders)
Starter
$39
USD/month billed monthly
Everything you need to create an on-brand loyalty program your customers will love.
Up to 600 monthly orders
- Bonus events (e.g. 2x points weekend)
- Free product rewards
- Gift card rewards
- Nudges (on-site reminders)
- Analytics & reporting
Growth
$149
USD/month billed monthly
Level up performance with embedded theme blocks and loyalty benchmarks.
Includes 2,500 monthly orders
$20 per additional 100 orders
$20 per additional 100 orders
- Loyalty Hub (for signed-in members)
- Embed points on product & account pages
- Redeem at checkout (Shopify Plus)
- VIP & Points expiry
- Performance benchmarks
Plus
$899
USD/month billed annually
Get the best of Workbook loyalty rewards with customization, reporting, and support.
Includes 7,500 monthly orders
$5 per additional 100 orders
$5 per additional 100 orders
- Dedicated launch plan
- Quarterly program monitoring
- 30+ pre-built loyalty reports
- API access
- Priority support
- White-glove migration to Workbook loyalty rewards
Feature Comparison
| Feature | Free | Starter | Growth | Plus |
|---|---|---|---|---|
| Points System | ✓ | ✓ | ✓ | ✓ |
| Points per Dollar Configuration | ✓ | ✓ | ✓ | ✓ |
| Number of Rewards | Up to 3 | Unlimited | Unlimited | Unlimited |
| Reward Types | Basic | All Types | All Types | All Types |
| Referral Program | ✓ | ✓ | ✓ | ✓ |
| VIP Tiers | ✗ | ✗ | ✓ | ✓ |
| Points Expiry | ✗ | ✗ | ✓ | ✓ |
| Analytics Dashboard | Basic | Basic | Advanced | Advanced |
| Custom Branding | ✗ | ✓ | ✓ | ✓ |
| Email Templates | ✗ | ✓ | ✓ | ✓ |
| Signup Bonuses | ✗ | ✓ | ✓ | ✓ |
| Birthday Rewards | ✗ | ✗ | ✓ | ✓ |
| Social Actions | ✗ | ✗ | ✓ | ✓ |
| Bulk Operations | ✗ | ✗ | ✓ | ✓ |
| Export Reports | ✗ | ✗ | ✓ | ✓ |
| API Access | ✗ | ✗ | ✗ | ✓ |
| Custom Integrations | ✗ | ✗ | ✗ | ✓ |
| White-label Options | ✗ | ✗ | ✗ | ✓ |
| Monthly Orders Limit | Up to 100 | Up to 600 | 2,500 included $20 per 100 additional |
7,500 included $5 per 100 additional |
| Support | Email Support | Email Support | Email Support | Priority Support |
| Dedicated Account Manager | ✗ | ✗ | ✗ | ✓ |
| Launch Plan & Monitoring | ✗ | ✗ | ✗ | ✓ |
💡 Billing Information
All plans are billed monthly through Shopify’s billing system. You can upgrade, downgrade, or cancel your subscription at any time. Changes take effect immediately, and you’ll be charged or credited on a prorated basis.
💰 Save 20% with Annual Billing
Choose annual billing and save 20% on all plans. Contact us for annual billing options and pricing.
Frequently Asked Questions
Can I change my plan later?
Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you’ll get immediate access to new features. When you downgrade, changes take effect at the end of your current billing cycle. All changes are prorated.
Is there a free trial?
Yes! Starter and Growth plans come with a 14-day free trial. You can explore all features risk-free. No credit card required for the Free plan.
What happens if I cancel my subscription?
You can cancel your subscription at any time. Your plan will remain active until the end of your current billing period. After cancellation, you’ll lose access to premium features, but your data will be retained for 30 days in case you want to reactivate.
Do you offer refunds?
We offer a 30-day money-back guarantee for all paid plans. If you’re not satisfied within the first 30 days, contact us for a full refund.
What payment methods do you accept?
We accept all major credit and debit cards through Shopify’s secure billing system. Payment is processed automatically each month.
Can I use the Free plan forever?
Yes! The Free plan is available indefinitely. It’s perfect for small stores or if you want to test the app before committing to a paid plan.
What’s included in support?
Free, Starter, and Growth plans: Email support is available for all plans. Our support team responds to inquiries during business hours.
Plus plan: Includes priority support with faster response times, dedicated account manager, dedicated launch plan, and quarterly program monitoring to help optimize your loyalty program performance.
Plus plan: Includes priority support with faster response times, dedicated account manager, dedicated launch plan, and quarterly program monitoring to help optimize your loyalty program performance.
Are there any setup fees?
No! There are no setup fees, hidden charges, or transaction fees. You only pay the monthly subscription fee for your chosen plan.
Can I customize the pricing for my business?
For enterprise customers with specific needs, we offer custom pricing. Contact our sales team to discuss your requirements and get a tailored quote.
What happens to my data if I switch plans?
All your data, including customer points, rewards, and transaction history, is preserved when you switch plans. You’ll only gain or lose access to features based on your new plan.
📞 Need Help Choosing a Plan?
Our team is here to help! Contact us at support@carenetsolutions.co.uk or schedule a call to discuss which plan is best for your business.